Ecclesia Reinsurance-Broker GmbH
Josef-Lammerting-Allee 12
50933 Köln
Phone +49 221 99369-111
E-mail info@ecclesia-re.de
Internet www.ecclesia-re.de
Management (CEO):
Gert Wellhöfer
Registered with the Amtsgericht Köln, HRB Nr. 101266
Sales tax identification number: DE124601328
Listed in the intermediary register with the number:
D-SC40-5VW6C-85 in accordance with § 11a Gewerbeordnung [German Industrial Code]
Competent Supervisory Authority:
Industrie- und Handelskammer Köln
Unter Sachsenhausen 10-26
50667 Köln
Complaints
If you have any complaints, you can contact us in writing using the following e-mail address: beschwerde@ecclesia-re.de or the indicated mailing address or by telephone: +49 5231 603-8997. We will confirm receipt of your complaint in writing upon receipt.
The time required to deal with your complaint will depend on the circumstances; if a prompt reply is not possible, we will inform you of the underlying reasons and when the investigation is likely to be completed.
Arbitration Board
The Ecclesia Group is strongly committed to resolve any dispute arising out of or in connection with our contractual relationship amicably. We are obliged to take part in extrajudicial settlement of disputes before the Arbitration Boards of
- the Versicherungsombudsmann e. V., Postfach 080632, 10006 Berlin, www.versicherungs-ombudsmann.de and of
- the Ombudsmann Private Kranken- und Pflegeversicherung, Kronenstraße 13, 10117 Berlin, www.pkv-ombudsmann.de,
where these arbitration bodies are competent.
In accordance with the Regulation (EC) No 524/2013 on Online Dispute Resolution for Consumer Disputes, we would like to inform you about the ODR-platform which is accessible at http://ec.europa.eu/consumers/odr/.
Image Rights
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